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Q.- What is WNB Designs?
A.- WNB Designs is the only company that provides quality fashion matching outfits for couples and family.
Q.- What makes WNB Designs special?
A.- WNB is the world’s first fashion matching outfits company that provides an alternative to wearing matching T-shirt and Jeans.
Q.- How did WNB Designs start?
A.- WNB designs started as a simple desire to match my wife whenever we go out, without being too tacky with our outfits.
Q.- I am a ballroom dancer, can I wear your designs for latin dance competitions?
A.- Our designs are great for every occasion including social dancing. Even though it’s not a dance costume, it provides a great solution for matching your dance partner, especially for showcases.
Q.- Who can wear WNB designs?
A.- Anyone can wear our designs, singles or couples. Our designs look best on couples, and they also make the best gifts for wedding anniversary, engagement pictures, wedding gift…etc
Q.- My husband is very conservative, can he wear your designs?
A.- Yes. Our designs are considered “soft matching outfits” because they are not so obvious, which is why your husband will love it. He might not even notice he is matching your outfit until he rolls up his sleeves.
Q.- How to buy a couple outfit on your website?
A.- It’s very easy.
1- Pick a product (jumpsuit for example) and click add to cart.
2- Find the related outfit (which is below) and click add to cart.
3- Click see cart and add coupon (if applicable) before checkout.
4- Click checkout and enter your credit card info. Done
Q.- How long does it take to receive the goods after placing the order?
A.- Our products are shipped from Palm Beach Gardens, FL.We ship every order the next day and you should receive them within 3 to 5 days
Q.- What is your return policy?
Q.- We hope you are happy with your orders on wnbdesigns.com. If for any reasons you are not happy, please return the items within 30 day. The items must be unworn and with the original tag. Please send us a request to return the items via email. Once we receive your request, we will send an email confirming your request that will also include a pre-paid return label.
PLEASE NOTE OUR RETURN POLICY:
You must make your return within 14 days of the delivery date.
We will not accept merchandise that has been worn, altered, or washed.
Merchandise must have all tags attached.
Upon receipt of returned goods, WNB designs reserves the right to deny a refund if the merchandise does not meet return policy requirements.
REFUND PROCESSING TIME
We process all returns within 3-7 business days of package receipt and we can only issue your refund to your original method of payment. Your banking institution may require additional days to process your refund.
If you have any questions or would prefer to request your return by phone, please call customer service at 1.855-523-2623 (Monday – Saturday 9am to 6pm EST).
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